Appointments

Book on the day

Please ring the practice on 0116 294 6305 or visit the practice to book an appointment.

If you have registered for online services you can click here to book online.

If you need an interpreter for your appointment please tell reception when you book so it can be arranged before your appointment.

Once you have made an appointment it is important that you arrive on time, especially if an interpreter has been booked.

Appointment Times

Routine appointments can be booked at the following times:

Mornings (Monday to Friday): 08:30 – 12:00

Afternoons (Monday to Friday): 13.30 – 17:00

For an appointment on the day please telephone, come to the practice or book online at 08:30.

Cancel an Appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

Call us on 0116 294 6305

Use our Online Service

Chaperones

All patients may have a chaperone present for any consultation, examination or procedure.

This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, for example a trained member of staff.

If you wish to have a chaperone please tell us when you book your appointment so that arrangements can be made and your appointment is not delayed in any way.

Where this is not possible we will try to provide a formal chaperone.

However occasionally it may be necessary to re-schedule your appointment.

Home Visits

Home visits are strictly for patients who are seriously ill and whose medical condition prevents them from attending the surgery. Please note that the doctor can see six patients at the surgery in the time it takes to do one home visit.

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

SMS / Text Message Consent

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Email
Do you consent to Text messages?